Terms of Service

Effective date: 2026-05-24 Last updated: 2026-05-24

These Terms of Service (the "Terms") govern your use of the phorvec.com website, the Phorvec account dashboard, and any subscription you purchase to a paid tier of the Phorvec software (collectively, the "Services") offered by Teressoft Pty Ltd ("Teressoft", "we", "us").

Your use of the Phorvec MCP server binary itself — Community or paid — is also governed by the End User License Agreement (the "EULA"). In the event of a conflict between these Terms and the EULA, the EULA controls for matters concerning the software binary, and these Terms control for matters concerning the website and your subscription.

1. Acceptance

By creating an account, subscribing to a paid tier, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

If you are accepting these Terms on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to that organisation.

2. The Services

The Services include:

  • The phorvec.com marketing and documentation website
  • The account dashboard at /account for managing your subscription and downloading paid-tier binaries
  • The license activation service that verifies commercial license keys
  • Paid subscriptions to the MCP Pro, MCP Max, Team, and Enterprise tiers

Distribution of the Community (free) binary and the binary software itself are governed by the EULA, not by these Terms.

3. Eligibility and Account

You must be at least 16 years old to create an account. You agree to provide accurate billing information and to keep it current. You are responsible for all activity that occurs under your account, including any agents or systems you connect to the license activation service using your license keys.

4. Subscriptions and Billing

4.1 Plans and pricing

Current plans and prices are listed at phorvec.com/pricing. Prices are displayed in USD and charged in South African Rand (ZAR) at the prevailing exchange rate at the time of purchase. Your bank may apply a currency conversion fee.

4.2 Payment processor

Payments are processed by Paystack. Paystack handles your card data; Teressoft does not see or store full card numbers. By submitting payment information you also agree to Paystack's terms.

4.3 Billing cycle and renewal

Subscriptions renew automatically at the end of each billing cycle (monthly or annually, as selected at checkout) until you cancel. You authorise us to charge your payment method on each renewal. Annual subscriptions on MCP Pro, MCP Max, and Team are available at a 20% discount; renewal at the same cycle continues at the discount unless otherwise communicated.

4.4 Cancellation

You can cancel a subscription from the account dashboard. Cancellation takes effect at the end of the current billing cycle — you keep access until the period you have already paid for has elapsed.

4.5 Refunds — 14-day money-back

You may request a refund of your first purchase of any paid subscription (initial month or initial year) within 14 days of the charge, for any reason, and we will refund the amount paid, less any non-recoverable third-party fees (e.g., Paystack processing fees where applicable) where required.

After 14 days, charges are non-refundable except where required by applicable consumer protection law (including the Australian Consumer Law and equivalent regimes in the EU/UK). Renewal charges after the first billing period are not eligible for the 14-day refund unless required by law.

To request a refund, email billing@phorvec.com from the email on the account.

4.6 Price changes

We may change subscription prices. Price changes apply at the start of your next billing cycle and we will give you at least 30 days' notice by email before the change takes effect. You may cancel before the change takes effect to avoid the new price.

4.7 Taxes

Prices are exclusive of any GST, VAT, sales tax, or other taxes that may apply in your jurisdiction. You are responsible for any such taxes, unless we are required by law to collect them.

5. Acceptable Use

You agree not to:

  • Use the Services to violate any law or third-party right
  • Resell, sublicense, or otherwise redistribute access to the Services (the dashboard, the license activation service, or paid-tier binaries) without a separate written agreement with us
  • Circumvent, disable, or interfere with security features or rate limits of the Services
  • Attempt to gain unauthorised access to other accounts, license keys, or systems
  • Use the Services to send unsolicited communications, malware, or similar harmful content
  • Use the Services to operate critical infrastructure (life support, nuclear facilities, weapons systems, air traffic control) without an Enterprise agreement that explicitly contemplates such use

Use of the Phorvec binary itself is also subject to the restrictions in the EULA.

6. Beta and Early-Access Features

We may label certain features as "beta", "preview", or "early access". These are provided as-is, may change or be discontinued at any time, and may not be subject to the same SLAs or warranties as the rest of the Services. Enterprise SLAs do not apply to beta features unless explicitly stated.

7. Intellectual Property

7.1 Our property

The website, account dashboard, license activation service, the Phorvec name and logo, and all Phorvec software are the property of Teressoft Pty Ltd, protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers ownership to you.

7.2 Your content

You retain ownership of any content you submit to the Services (including support emails, billing details, and account metadata). You grant us a non-exclusive licence to use that content as necessary to provide and improve the Services.

7.3 Feedback

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use it without obligation to you.

8. Confidentiality

Each party will protect the other's confidential information with at least the same care it uses for its own, and will not disclose it except to personnel and advisors with a need to know who are bound by confidentiality obligations. This obligation survives termination. Information that is public, independently developed, or rightfully received from a third party without confidentiality obligation is not confidential.

9. Third-Party Services

The Services rely on third-party providers (Paystack for payments, Resend for email, Vercel for hosting, Cloudflare R2 for binary distribution, Neon for database). Your use of those underlying services is subject to their own terms. We are not responsible for the acts or omissions of third-party providers beyond our commercially reasonable selection and monitoring.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that defects will be corrected. Outages of underlying providers (Paystack, Vercel, Cloudflare, Neon) may affect the Services and are outside our direct control.

Nothing in these Terms excludes or limits any guarantee, warranty, right, or remedy that you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility.
  • Our total aggregate liability for any claim arising out of or related to these Terms or the Services is capped at the amount you paid us for the Services in the 12 months preceding the event giving rise to the claim.

These limits do not apply to (a) fraud or wilful misconduct, (b) breach of confidentiality, (c) infringement of the other party's intellectual property, or (d) liability that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless Teressoft Pty Ltd, its officers, directors, employees, and agents, from any claim, demand, or damage (including reasonable legal fees) arising out of (a) your breach of these Terms or the EULA, (b) your violation of any law or third-party right in connection with your use of the Services, or (c) content you submit to the Services.

13. Suspension and Termination

We may suspend or terminate your account if you materially breach these Terms or the EULA, if your payment is overdue, or if continued provision creates a legal or security risk for us or other users. Where practicable we will give notice and an opportunity to cure.

You may terminate at any time by cancelling your subscription from the account dashboard. On termination, your right to use the paid tier ceases at the end of the paid-up period, and surviving provisions of these Terms continue (including §7, §8, §10, §11, §12, §14, §15, §16).

Account data is retained per the Privacy Policy §5.

14. Modifications to the Terms

We may update these Terms. Material changes will be communicated at least 30 days in advance by email and by a notice on the website. Continued use of the Services after the effective date constitutes acceptance. If you do not agree, cancel your subscription before the effective date.

15. Governing Law and Disputes

These Terms are governed by the laws of Australia without regard to conflict-of-law principles. You and Teressoft submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia for any dispute arising out of these Terms.

Nothing in this section deprives you of any mandatory protection afforded by the law of your country of habitual residence.

16. General

  • Entire agreement: These Terms, together with the EULA and the Privacy Policy, are the entire agreement between you and Teressoft regarding the Services and supersede any prior agreement on the same subject.
  • Severability: If any provision is unenforceable, the remainder remains in effect.
  • No waiver: Our failure to enforce a provision is not a waiver of our right to enforce it later.
  • Assignment: You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
  • Force majeure: Neither party is liable for delay or failure due to causes beyond reasonable control (including network outages of third-party providers, natural disasters, war, or government action).
  • Notices: Notices to us must be sent to legal@phorvec.com. Notices to you may be sent to the email on your account.

17. Contact

Questions about these Terms? Email legal@phorvec.com. Billing questions: billing@phorvec.com. General contact: hello@phorvec.com.

Legal entity: Teressoft Pty Ltd (operator of the Phorvec project).